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Help Center

Find answers to common questions

Getting Started

How do I create an account?

Click the 'Sign Up' button in the top right corner and follow the registration process. You can sign up with email or social media accounts.

How do I start chatting with a character?

Browse the character gallery on the home page, click on a character card, then click the 'Start Chat' button on their profile.

How many messages can free users send daily?

Free users can send up to 100 messages per day with 'Free Fun Characters', which are marked with a green label in the filter. Upgrading to any membership unlocks unlimited fun character chats and access to adult characters.

Is my data safe?

Yes! We use industry-standard encryption and never share your personal information with third parties. See our Privacy Policy for details.

Membership & Billing

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other regional payment methods.

Can I cancel my subscription anytime?

Absolutely! You can cancel your subscription at any time from your profile settings. Your access will continue until the end of your billing period.

Do you offer refunds?

We offer a 7-day money-back guarantee for first-time subscribers. Contact support within 7 days for a full refund.

Features

What are points and how do I earn them?

Points are our in-app currency. Earn them through daily check-ins, completing tasks, or purchase them directly. Use points to unlock special features and items.

How do masks work?

Masks allow you to customize your interaction style. Create different personas for different conversations and switch between them seamlessly.

What is the memory system?

The memory system lets characters remember important moments from your conversations. Pin special messages to create lasting memories.

About Platform

Is the platform continuously upgrading?

Yes! We are constantly upgrading our servers, optimizing user experience, and testing more powerful AI models. All revenue is reinvested into platform development rather than pure profit. We are committed to providing better service to our users.

Why encourage cryptocurrency payments?

Traditional payment channels (like Alipay, PayPal) charge high transaction fees (15-30%), which ultimately get passed on to users. Cryptocurrency payments significantly reduce transaction costs. If crypto payment adoption increases, we will consider lowering membership prices to benefit users.

What are the benefits of cryptocurrency payments?

1. Lower fees, saving costs; 2. Faster transactions with instant confirmation; 3. Better privacy protection; 4. Global payment support without regional restrictions. If cryptocurrency payment adoption increases, we will consider price reductions to reward users.

Still need help?

Can't find what you're looking for? Our support team is here to help.

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